## Introduction

Welcome to La Reina ("we," "our," or "us"). These Terms and Conditions govern your use of our services, including booking and purchasing travel packages, flights, accommodations, and other related services. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

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## Booking and Payment

### Booking Process

1. **Availability**: All travel services are subject to availability at the time of booking.
2. **Accuracy**: Ensure that all information provided during the booking process is accurate and complete. Incorrect information may result in additional charges or cancellation of your booking.

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### Payment Terms

1. **Deposit**: A deposit is required to secure your booking. The deposit amount will be specified at the time of booking.
2. **Final Payment**: The balance of the payment must be made by the due date specified at the time of booking. Failure to pay the balance by the due date may result in the cancellation of your booking and forfeiture of the deposit.
3. **Payment Methods**: We accept payments via credit card, debit card, bank transfer, and other specified methods.

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## Changes and Cancellations

### Changes by You

1. **Amendments**: Any amendments to your booking must be requested in writing. We will endeavor to accommodate your request but cannot guarantee that changes will be possible.
2. **Fees**: Changes may be subject to additional fees and charges imposed by our suppliers.

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### Cancellations by You

1. **Notice**: If you wish to cancel your booking, you must notify us in writing.
2. **Charges**: Cancellation charges vary depending on the timing of your cancellation and the terms of our suppliers. Specific cancellation charges will be outlined at the time of booking.

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### Changes and Cancellations by Us

1. **Force Majeure**: We reserve the right to cancel or change your booking in the event of circumstances beyond our control, including but not limited to natural disasters, political unrest, and other emergencies.
2. **Refunds**: In the event of a cancellation by us, you will be entitled to a refund of monies paid, subject to any applicable supplier terms and conditions.

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## Travel Documentation

1. **Passports and Visas**: It is your responsibility to ensure that you have valid passports, visas, and any other required travel documentation. We are not responsible for any issues arising from insufficient or incorrect travel documentation.
2. **Health Requirements**: Ensure that you meet all health requirements and obtain any necessary vaccinations or medications before travel.

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## Liability and Disclaimers

1. **Supplier Responsibility**: We act as an agent for third-party suppliers, including airlines, hotels, and tour operators. We are not liable for the acts or omissions of these suppliers.
2. **Limitation of Liability**: To the maximum extent permitted by law, our liability for any loss or damage arising from the use of our services is limited to the amount paid for the relevant services.

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## Insurance

We strongly recommend that you purchase comprehensive travel insurance to cover cancellations, medical expenses, personal liability, and other potential risks.

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## Complaints and Dispute Resolution

1. **Complaints**: If you have a complaint about any aspect of our services, please notify us in writing as soon as possible. We will endeavor to resolve your complaint promptly.
2. **Dispute Resolution**: Any disputes arising from these Terms and Conditions or your use of our services will be subject to the jurisdiction and laws of [Your Country/State].

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## Privacy Policy

Our Privacy Policy, which explains how we collect, use, and protect your personal information, is available [here](#).

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## Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms and Conditions.

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## Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

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La Reina

info@lareinatravel.com

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Thank you for choosing La Reina. We look forward to assisting you with your travel plans!